Returns & Exchanges
At Coody, we want you to love your new fashion finds, so we offer a hassle-free 30-day return policy for all items in their original condition. If your fit isn't quite right, we are here to help with a quick and easy exchange or refund process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in perfect condition during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing